FAQ
Frequently asked questions
Ordering & Timing ⏲️
How far in advance can I order? — Orders can be placed up to 7 days ahead.
Can I pick a specific pickup or delivery time? — 15 min pickup windows, delivery windows every 30 min.
Pickup & Delivery 🚗
Where do I pick up my order? — You can pick up your order at 201 Telluride St, San Marcos, TX (apartment number specified after order). We'll have your order ready and waiting during your selected pickup window.
Do you deliver, and what's the fee? — Yes, flat delivery fee of $8, shown separately at checkout.
How do I add delivery instructions (gate code, apartment number, etc.)? — You can add delivery instructions, gate codes, apartment or unit numbers, or any other notes, in the Special Instructions field at checkout. Just let us know anything we'll need to get your order to your door smoothly.
What if no one's home for delivery? — If no one's home at delivery time, we'll contact you before leaving your order at the door — just make sure the phone number on your order is one we can reach you at.
Payment & Policies 💰
What payment methods do you accept? — We accept all major credit and debit cards through our secure checkout.
Can I cancel or change my order after placing it? — Once an order is placed, it's locked in and can't be canceled or changed, this helps us start prepping your order right away and keep pickup/delivery times accurate for everyone. Please double check your order (items, quantity, and pickup/delivery details) before completing checkout.
Catering & Bulk orders
We Cater! Reach out to us via the contact form below for pricing and details on larger or custom orders.
Questions? Contact us ☎️
Have a question? Send us a message below and we'll get back to you as soon as possible.